Get in Touch With Us

Got a question about one of our offshore sportsbook reviews, spotted something that needs updating, or want to flag a concern about a book we cover? This page explains how to get in touch and what you can expect once you do.

How to Reach Our Team

Email is the best way to contact us. We read every message that comes in and aim to respond within two working days. Send your note to [email protected] and let us know briefly what it's about — a review correction, a general question, or something else — so we can route it to the right person quickly.

We are an independent review site. We compare and rank offshore sportsbooks on things like odds quality, market coverage, bonus terms, payout speed and banking options, but we don't operate any of the betting sites listed on phoenixcapitalmarketing.com, and we can't process deposits, withdrawals, account verification or bonus disputes on a bettor's behalf. Any issue with an actual wager, account balance or payout needs to go directly to that sportsbook's own customer support.

What You Can Contact Us About

• Review accuracy — If a bonus figure, rollover requirement, or piece of information about a sportsbook such as Lucky Rebel, Bovada, BetOnline, BetNow, Everygame, BetUS, Sportsbetting, Xbet, MyBookie or ApuestaHoy looks out of date, tell us. Offshore sportsbooks change promotions, limits and terms often, and we want our pages to reflect the current picture as closely as possible.
• General questions about offshore betting — If something about how offshore sportsbooks work, how they're licensed, or how our rankings are put together isn't clear, ask us directly.
• Content suggestions — If there's a topic around offshore sports betting, crypto banking, or betting apps you'd like us to cover in more depth, we're happy to hear it.
• Partnership or editorial enquiries — If you represent a sportsbook or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll point you toward appropriate support, and you can also reach the National Council on Problem Gambling helpline at 1-800-GAMBLER at any time, independent of contacting us.

What Happens After You Send a Message

A real member of our editorial team reads and responds to every message — we don't rely on automated replies. Our target turnaround is two working days, though it can run longer during busier periods. If your message concerns a specific review, we'll check it against current information before replying.

Before You Contact Us About a Specific Sportsbook

A few things are worth knowing up front, since they come up often in messages we receive:

• Every offshore sportsbook covered on phoenixcapitalmarketing.com is licensed outside the US — typically in jurisdictions such as Curaçao, Panama or Costa Rica — and none is licensed or regulated by any US state. That means the consumer protections that apply to regulated US operators, such as segregated player funds or state-backed dispute resolution, don't apply here.
• Bettors in the US operate in a legal grey area when using these sites. Laws vary by state, and we'd encourage anyone unsure of their own state's position to check current regulations or speak with a legal professional rather than relying on this or any comparison site as legal advice.
• Bonus offers on our pages, including welcome bonuses like the ones listed for Lucky Rebel, Bovada or BetOnline, always carry rollover requirements, minimum odds and eligibility conditions set by the sportsbook itself. We list the headline figures we've verified, but the sportsbook's own terms always govern what actually applies to an account.
• We have no ability to speed up withdrawals, waive KYC checks, or intervene in a payout dispute. Those matters sit entirely with the sportsbook in question.

Our Commitment to Accuracy

We keep our content honest and current, and reader feedback is part of how we do that. If something on a review page — an odds comparison, a payout method, a bonus term — turns out to be wrong or outdated, we want to know. You can also see how we approach these comparisons more broadly, including related coverage such as trusted non-GamStop casinos in the UK, elsewhere on the site.

Betting involves real financial risk, and offshore sportsbooks carry the added risk that a payout could be delayed or, in rare cases, refused. Nothing on this page or elsewhere on phoenixcapitalmarketing.com should be read as a guarantee of winnings or of a sportsbook's reliability. If gambling stops being enjoyable or starts to feel like a problem, the 1-800-GAMBLER helpline is available for support. This site is intended only for those aged 21 and over, in line with the minimum age required by the sportsbooks we cover.

Thanks for taking the time to read through our site. We're glad to hear from you, whatever the reason.